"THERE IS NO ART WHEN ONE DOES SOMETHING WITHOUT INTENTIONS" ––DUKE ELLINGTON
"THERE IS NO ART WHEN ONE DOES SOMETHING WITHOUT INTENTIONS" ––DUKE ELLINGTON
TERMS AND CONDITIONS
Effective Date: September 24, 2026
Last Updated: September 24, 2026
These Terms and Conditions (“Terms”) govern your access to and use of www.dcnativgraphix.com and the products, content and services made available by DC Nativ Graphix, LLC (“DC Nativ Graphix,” “we,” “us,” or “our”).
By accessing the website, placing an order or using our services, you agree to these Terms. If you do not agree, do not use the website.
DC Nativ Graphix, LLC is the legal parent company, publisher and intellectual-property owner supporting a portfolio of brands and trade names that may include DC Nativ™, The Legacy of H.E.R. Official™ and The Kreativ Khind™.
References to our “brands” include only brands owned, operated or expressly authorized by DC Nativ Graphix, LLC.
2. ELIGIBILITY
You must be at least 18 years old or the age of legal majority in your jurisdiction to make a purchase or enter into a binding transaction through this website.
Individuals under 18 may use general website content only with the involvement and permission of a parent or legal guardian.
3. ACCEPTABLE USE
You agree not to:
• Use the website for unlawful, fraudulent or harmful purposes
• Attempt to gain unauthorized access to the website or associated systems
• Introduce malware, malicious code or disruptive technology
• Scrape, harvest or systematically extract website content or data
• Impersonate another person or provide false transaction information
• Interfere with website security, performance or availability
• Use our content to train, develop or improve artificial-intelligence systems without written permission
• Copy, reproduce, sell or commercially exploit protected content without authorization
• Remove copyright, trademark or ownership notices
• Use our brands, characters, systems, artwork or materials to create unauthorized derivative works
We may suspend or restrict access when we reasonably believe these Terms have been violated.
4. INTELLECTUAL PROPERTY
Unless otherwise stated, the website and its contents—including text, artwork, graphics, photographs, illustrations, card systems, symbols, characters, names, logos, videos, audio, downloads, educational materials, product designs, brand concepts and arrangement—are owned by or licensed to DC Nativ Graphix, LLC.
This content is protected by applicable copyright, trademark and other intellectual-property laws.
DC Nativ™, The Legacy of H.E.R. Official™, The Kreativ Khind™ and related names, marks and visual identities may not be used in a manner that suggests sponsorship, affiliation or endorsement without written authorization.
Viewing or purchasing content does not transfer ownership of any intellectual property. You receive only the limited personal-use rights expressly provided with the applicable product.
5. PERSONAL-USE LICENSE
Digital products, publications and educational resources are licensed to the purchaser for personal or household use unless a separate written license states otherwise.
You may not:
• Resell, redistribute or publicly upload the materials
• Share purchased files outside the licensed household or user group
• Reproduce materials for commercial instruction or paid programs
• Remove identifying marks or copyright notices
• Convert materials into templates, competing products or datasets
• Use the materials in AI-training datasets or generative systems
Educators, organizations and commercial users must obtain written licensing permission when the intended use extends beyond an individual or household license.
6. USER SUBMISSIONS
When you submit a review, testimonial, comment, image or other content for possible public use, you represent that:
• You created the content or have permission to submit it
• The content does not violate another person’s rights
• The content is accurate and not unlawfully misleading
• Any person shown has authorized the submission where required
We will not publicly use a private contact-form message as a testimonial without additional permission.
If you expressly submit content for publication, you grant DC Nativ Graphix, LLC a nonexclusive, royalty-free license to display and reproduce that content for the purpose for which it was submitted. You retain ownership of your original submission.
Do not submit confidential business concepts, unpublished intellectual property or sensitive information through general website forms.
7. PRODUCT INFORMATION
We make reasonable efforts to display accurate product descriptions, colors, dimensions and images. Screen settings and production processes may cause minor differences in color, positioning, sizing or appearance.
Print-on-demand products may have slight variations between production runs. Such ordinary variations are not necessarily defects.
We may correct errors, update information or cancel an affected order if product, pricing or availability information is materially inaccurate.
8. ORDERS AND PAYMENTS
An order is an offer to purchase and is not accepted until payment is authorized and the order is confirmed for processing.
We may refuse or cancel an order when reasonably necessary because of:
• Suspected fraud or unauthorized activity
• Incorrect pricing or product information
• Product unavailability
• Payment failure
• Shipping restrictions
• Violation of these Terms
If we cancel a paid order before fulfillment, the applicable payment will be refunded.
Prices, promotions and product availability may change without notice. Customers are responsible for applicable taxes, shipping charges and customs-related costs shown or legally assessed in connection with an order.
9. FULFILLMENT AND SHIPPING
Certain physical products are created and shipped by third-party print-on-demand fulfillment providers, including Printful.
Production and delivery dates are estimates, not guarantees. Delays caused by carriers, weather, customs, supply interruptions, incorrect addresses or events outside our reasonable control do not automatically create liability.
Customers are responsible for providing a complete and accurate shipping address before an order enters production.
10. RETURNS, REFUNDS AND ORDER ISSUES
Purchases are governed by our Returns, Refunds & Order Issues Policy, which is incorporated into these Terms.
Because many products are made specifically after an order is placed, different rules apply to defective products and customer-selection errors. Review the policy before purchasing.
11. EDUCATIONAL AND WELLNESS DISCLAIMER
Our educational, reflective, spiritual-development and wellness-related content is provided for informational, creative and personal-development purposes.
It is not medical, mental-health, legal, financial, educational-placement or other licensed professional advice. It does not diagnose, treat, cure or prevent any condition and should not replace advice from a qualified professional.
You remain responsible for your decisions and for determining whether a product or resource is appropriate for you or your family.
References to homeschooling, learning methods or educational practices do not guarantee academic results or legal compliance. Families remain responsible for reviewing the requirements applicable within their jurisdiction.
12. NO GUARANTEED RESULTS
Testimonials, examples and descriptions represent individual experiences or intended uses. We do not guarantee particular personal, educational, financial, spiritual, professional or business outcomes.
13. THIRD-PARTY SERVICES AND LINKS
The website may use or link to services operated by GoDaddy, Printful, payment providers, social-media platforms, delivery carriers or other third parties.
Third-party services are governed by their own terms and policies. We are not responsible for their independent websites, representations, availability or privacy practices.
14. DISCLAIMER OF WARRANTIES
To the fullest extent permitted by law, the website and its content are provided “as is” and “as available.”
We do not guarantee that the website will always be uninterrupted, error-free, secure or free of harmful components. Nothing in these Terms excludes warranties or consumer rights that cannot lawfully be excluded.
15. LIMITATION OF LIABILITY
To the fullest extent permitted by law, DC Nativ Graphix, LLC and its owners, officers, employees and authorized representatives will not be liable for indirect, incidental, special, punitive or consequential losses arising from website use, inability to use the website, third-party services or reliance on general website content.
For claims arising from a paid product, our aggregate liability will not exceed the amount paid for the product giving rise to the claim, except where applicable law requires otherwise.
Nothing in these Terms limits liability that cannot legally be limited.
16. INDEMNIFICATION
To the extent permitted by law, you agree to indemnify and hold harmless DC Nativ Graphix, LLC from third-party claims arising from your unlawful use of the website, infringement of another person’s rights, unauthorized commercial use of our materials or material violation of these Terms.
17. GOVERNING LAW
These Terms are governed by the laws of the State of Maryland, without regard to conflict-of-law principles.
Any legal action that is not resolved informally and may lawfully be brought in Maryland shall be filed in a court of competent jurisdiction serving Prince George’s County, Maryland, unless applicable consumer law requires another location.
Before filing a claim, the parties are encouraged to make a good-faith effort to resolve the matter by written communication.
18. CHANGES TO THESE TERMS
We may revise these Terms to reflect changes in our products, services or legal obligations. Updated Terms become effective when posted unless a later date is stated.
Changes will not retroactively alter a completed transaction unless required by law or expressly agreed.
19. SEVERABILITY
If any provision is determined to be invalid or unenforceable, the remaining provisions will continue in effect. The affected provision will be interpreted as closely as legally possible to its original purpose.
20. NO WAIVER
Failure to enforce a provision does not waive our right to enforce it later.
21. CONTACT
Questions concerning these Terms may be directed to:
DC Nativ Graphix, LLC
Email: privacy@dcnativgraphix.com
Order Support: orders@dcnativgraphix.com
Website: www.dcnativgraphix.com
RETURNS, REFUNDS & ORDER ISSUES POLICY
Effective Date: September 24, 2026
Last Updated: September 24, 2026
DC Nativ Graphix, LLC creates and offers original products through its portfolio of brands. Many physical products are produced individually after an order is placed through a print-on-demand fulfillment partner.
Please review this Policy before completing your purchase.
1. MADE-TO-ORDER PRODUCTS
Because print-on-demand products are created specifically for each order, we generally do not accept returns or exchanges for:
• Buyer’s remorse
• Ordering the wrong size
• Selecting the wrong color or design
• Changes of mind
• Duplicate orders placed by the customer
• Minor color differences caused by screen settings
• Ordinary variations associated with printing or production
Please carefully review product descriptions, measurements, size guides, colors, quantities and shipping information before submitting an order.
This restriction does not limit rights that cannot legally be waived.
2. DAMAGED, DEFECTIVE OR INCORRECT PRODUCTS
If an item arrives damaged, materially defective, misprinted or different from the item ordered, contact orders@dcnativgraphix.com within 30 days after delivery.
Include:
• Your name
• Order number
• Description of the problem
• Clear photographs showing the entire item
• Close-up photographs showing the defect or error
• A photograph of the packaging and shipping label when relevant
Do not mail an item to DC Nativ Graphix, LLC or Printful unless you receive written return instructions.
After reviewing the claim, we may offer an appropriate replacement, reprint, refund or other legally required remedy.
3. LOST SHIPMENTS
If an order has not arrived and tracking appears inactive or indicates a possible loss, contact us within 30 days after the estimated delivery date.
Before contacting us, please:
• Review the tracking information
• Confirm the shipping address used at checkout
• Check with household members and neighbors
• Contact the local carrier or post office when appropriate
A package marked “delivered” by the carrier is not automatically considered lost. We will review the available tracking information and assist with an eligible carrier or fulfillment claim when possible.
4. INCORRECT OR INCOMPLETE ADDRESSES
Customers are responsible for providing a complete and accurate shipping address.
If you notice an error, contact orders@dcnativgraphix.com immediately. We cannot guarantee that an address can be changed after fulfillment begins.
If a shipment is returned because the address was incorrect, incomplete or undeliverable, the customer may be responsible for reshipping costs. A replacement or refund may not be available when the order was correctly produced and sent to the address supplied at checkout.
5. UNCLAIMED AND RETURNED PACKAGES
Packages that are unclaimed, refused or returned by the carrier may be sent to a fulfillment facility rather than directly to DC Nativ Graphix, LLC.
Do not use any fulfillment-facility address as a general customer-service or correspondence address.
If a package is returned, contact us promptly. Additional shipping charges may apply to reship the order when the return resulted from an incorrect address, refusal, failure to claim the package or another customer-controlled issue.
Returned products may not be stored indefinitely.
6. ORDER CHANGES AND CANCELLATIONS
Contact us immediately if you need to request a correction or cancellation.
Because orders may enter production shortly after payment, we cannot guarantee changes or cancellations after an order has been submitted. Once production begins, the order generally cannot be canceled or modified.
If we successfully cancel an order before production, the payment will be refunded to the original payment method.
7. SIZE AND FIT
Product measurements and size guides are provided to help customers select the appropriate item.
A correctly produced item that does not fit as expected is not considered defective when it matches the size ordered and the applicable product specifications. We generally cannot provide a free replacement or refund for an incorrectly selected size.
8 . DIGITAL PRODUCTS
Due to their immediate-access nature, downloadable products and other digital materials are generally final sale once access or delivery has been provided.
If a file is corrupted, incomplete, duplicated or inaccessible because of a technical issue, contact orders@dcnativgraphix.com. We will make reasonable efforts to provide a functioning replacement file or restore access.
Digital purchases remain subject to the license restrictions stated in our Terms and Conditions.
9. CUSTOM OR PERSONALIZED PRODUCTS
Custom and personalized products are final sale unless they arrive damaged, defective or materially different from the approved order details.
The customer is responsible for reviewing spelling, names, dates, images and other personalization information before approving or submitting an order.
10. REFUNDS
Approved refunds are issued to the original payment method whenever reasonably possible.
Processing time varies by payment provider and financial institution. After a refund is issued, we do not control how quickly the customer’s bank posts the funds.
Original shipping charges are generally nonrefundable unless the order was defective, incorrect or otherwise eligible for reimbursement under applicable law.
11. PROMOTIONAL AND FINAL-SALE ITEMS
Unless otherwise stated, promotional pricing does not eliminate coverage for damaged, defective or incorrect products.
Items specifically identified as “Final Sale” cannot be returned for preference-based reasons. Mandatory consumer rights remain unaffected.
12. CHARGEBACKS AND PAYMENT DISPUTES
Please contact orders@dcnativgraphix.com before initiating a chargeback so we have an opportunity to investigate and resolve the concern.
Fraudulent chargebacks, false claims or repeated abuse of the order-resolution process may result in refusal of future transactions and submission of relevant records to the payment provider.
This section does not prevent a customer from exercising legitimate rights through a card issuer or applicable law.
13. HOW TO REPORT AN ORDER PROBLEM
Email: orders@dcnativgraphix.com
Subject Line: Order Issue – [Your Order Number]
Please include all requested information and photographs. Incomplete information may delay review.
We aim to acknowledge order-support inquiries within three business days. Complex claims, carrier investigations and fulfillment reviews may require additional time.
14. POLICY CHANGES
We may update this Policy as our products, fulfillment providers or legal obligations change.
The policy in effect when an order is placed will generally govern that transaction unless applicable law requires otherwise.
15. BUSINESS INFORMATION
DC Nativ Graphix, LLC
Website: www.dcnativgraphix.com
Order Support: orders@dcnativgraphix.com
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